Business Intelligence / Business Growth / Practice Management / Strategy / 24 October 2022

$230b US investor to bankroll Aussie wealth firms ...

Strategy / Marketing / Fintech / Client Value Proposition / Business Growth / 2 September 2021

The advice industry today has some major flaws. Advice businesses are overwhelmed with regulation and compliance, and many are not remotely close to enjoying why they entered the industry in the first place...

Client Value Proposition / 1 September 2021

As founder of Global Adviser Alpha, David Haintz, AM CFP® draws on expert experience in financial advice to help planners deliver the best possible outcomes for their clients and business. In September 2021,...

Business Growth / Client Value Proposition / Marketing / 10 August 2021

Advisers often ask me how to improve their communications with clients and prospects.  Would you believe my first recommendation is always to start by using actual words? As professions become more specialised...

Strategy / Marketing / Investment Philosophy / Client Value Proposition / 19 July 2021

Boston Consulting Group in their new major report on the future of the global wealth management industry, confirms what we have been saying for years. The tipping point is here. The ‘tipping...

Investment Philosophy / Marketing / Client Value Proposition / 10 June 2021

You’ve nailed your investment philosophy. You’re clear on where you add value as an adviser. Now, the next step. How do you communicate all that? The answer lies as much in the structure...

Business Growth / Client Value Proposition / Strategy / 27 May 2021

The concept of the Client Value Proposition (CVP) can be a slippery one for many advice businesses, who tend to reduce it to a mere marketing slogan or mission statement. But the key...

Strategy / Practice Management / Business Growth / 5 May 2021

A great business, like a memorable meal, starts with paying attention to lots of little things and not trying to do everything at once.  For advice businesses fired up with an entrepreneurial vision,...

Business Growth / Strategy / 4 May 2021

While I’m not someone who likes to brag about personal achievements, to see that my work supports the success of others brings me an enormous amount of satisfaction. So I wanted...

Business Growth / Strategy / 20 April 2021

As featured in IFA. David unpacks the difference between cost and value, and how advisers can zero in on the activities that create the most value for clients. He also discusses the shift that...

Client Value Proposition / Strategy / Practice Management / 31 March 2021

As featured in IFA. The advice sector has been characterised by wave after wave of regulatory change in the last several years. How do advisers keep their eye on the ball when it...

Business Growth / Strategy / 31 March 2021

As featured in IFA. David unpacks the difference between cost and value, and how advisers can zero in on the activities that create the most value for clients. He also discusses the shift that...

Practice Management / Business Intelligence / Strategy / Business Growth / 24 November 2020

If there is one aspiration that most financial advice firms share, it is the desire for growth. But less widely known is the remarkably consistent stages of growth that firms go through and...

Client Segmentation, Service & Pricing / Business Growth / Strategy / 16 November 2020

Imagine if an international airline like Qantas applied the same price structure to its different service segments – first class, business, premium and economy. It makes no sense, does it? Yet many financial...

Client Value Proposition / Business Processes / Business Growth / 6 October 2020

The Program draws upon my 26 years’ experience as an adviser and six years helping advisers to a new ‘above the line’ life coaching approach to financial advice, where the focus shifts from...

Practice Management / Business Intelligence / Strategy / Client Value Proposition / Business Processes / 25 September 2020

It is a well-established tenet of business that while price is defined as the financial reward to your business for providing services to your clients, value is defined as what your clients perceive...

Program Page / Client Value Proposition / Business Growth / Business Processes / Investment Philosophy / 23 September 2020

Broadly, as you may well know, key issues for advisers are lack of growth, lack of efficiency, automating systems and processes (which means getting a system and process, THEN automating it) including workflows, managing compliance and regulatory changes,...

Client Value Proposition / Investment Philosophy / Business Processes / Client Segmentation, Service & Pricing / Business Growth / Strategy / Practice Management / 21 September 2020

Broadly, as you may well know, key issues for advisers are lack of growth, lack of efficiency, automating systems and processes (which means getting a system and process, THEN automating it) including workflows, managing compliance and regulatory changes,...

Client Value Proposition / Marketing / Strategy / Investment Philosophy / 11 August 2020

Welcome to episode 54 of The Innovating Advice Show.  I’m joined by David Haintz, AM, founder of Global Adviser Alpha in Australia which he started after a very successful exit from his prior firm...

Practice Management / Strategy / Business Growth / Business Processes / 10 August 2020

There’s an old saying about specialisation: Liberace was paid to play pianos, not to move them. Yet, Australian advisers aren’t taking that lesson to heart, spending too much time doing the financial planning...

Client Value Proposition / Business Growth / Business Processes / 9 August 2020

Great chatting to Clayton Daniel from XY Adviser about some tips for financial advisers from my keys points of inflection & epiphanies over the last 30 years - including why I now do...

Practice Management / Marketing / Strategy / Client Value Proposition / Business Growth / Investment Philosophy / 13 July 2020

Value of advice - Your Playbook   Financial planning is undergoing a critical transition from its roots as a product sales-based occupation to one that sells professional services and advice.  But as advisers...

Marketing / Strategy / Practice Management / Business Growth / Client Value Proposition / Fintech / 22 June 2020

It was a dozen years ago and the whole world seemed to be falling apart. The Lehman collapse had blown a large hole in many people’s retirement hopes and dreams. Yet only a...

Client Value Proposition / Client Segmentation, Service & Pricing / Business Growth / Practice Management / Marketing / 20 April 2020

It was only a decade or so ago that families on a Saturday night would trundle up to the local Blockbuster Video store and try to find a movie to rent. Remember those...

Client Value Proposition / Business Growth / Strategy / Marketing / 24 February 2020

You don’t have to go too far in Australian financial advice circles before you hear the last rites for the industry being read. To be sure, the news has been unremittingly gloomy for...

Marketing / Strategy / Practice Management / Business Growth / Client Value Proposition / Business Processes / 10 January 2020

On just about every measure, 2019 did not turn out the way many people had forecast. Financial markets and geopolitics confounded by the pundits. Likewise, our industry is evolving in ways that few...

Marketing / Strategy / Business Growth / Client Value Proposition / 21 November 2019

It’s a well-trodden statistic, but worth repeating. Less than 10 per cent of adult Australians use a financial adviser. And even among the top 20 per cent of the market by value, only...

Business Intelligence / Client Value Proposition / Business Growth / Strategy / Marketing / 17 October 2019

“You can get everything in life you want if you will just help enough other people get what they want.” – Zig Ziglar In any industry, the best remunerated people are often those...

Strategy / Client Value Proposition / Business Growth / 20 September 2019

Financial advisers who seek to define their value proposition solely in terms of investments may struggle to survive the current inflection point in our industry that is driving the separation of advice and...

Client Value Proposition / Marketing / Strategy / Practice Management / Business Growth / 20 August 2019

For financial advisers, the combination of forces shaking the foundations of our industry can feel like disruption. For consumers, however, it appears more as empowerment. Between those contrasting perceptions lies opportunity. The job...

Business Growth / Client Value Proposition / 9 July 2019

How can the financial advice sector manage its post-Hayne transition from an industry based on selling product and maximising wealth to a profession devoted to long-term wealth management and helping people live the...

Business Growth / Strategy / Business Processes / Practice Management / 25 June 2019

To gain the very best outcomes for clients, advisers often undertake ‘transitions’. Examples of these would include transitions to a new investment approach, a new platform, a managed account, or even a new...

Business Growth / Marketing / Practice Management / Strategy / 13 June 2019

With a new financial year around the corner, advice firms should be setting to work or finalising business plans for 2019/20. Yet my experience shows that only about 20 per cent of firms...

Strategy / Business Growth / Practice Management / 28 March 2019

The economics of Australia’s financial advice sector is about to undergo fundamental change under the combined force of a post-Hayne regulatory shakeup, the slow dismantling of vertical integration in wealth management and ongoing...

Client Value Proposition / Practice Management / Business Growth / 26 February 2019

Reading over the Hayne royal commission’s final report and pondering the fate of financial advice as a profession, it was hard not to recall that episode of Seinfeld in which the hapless George Costanza decides...

Strategy / Practice Management / Business Growth / 5 February 2019

Commissioner Kenneth Hayne’s final recommendations are in response to misconduct exposed through the royal commission hearings, where wealth management firms were found to have put their primary focus on selling products instead of...

Marketing / Strategy / Practice Management / 6 December 2018

As we move to start planning for yet another year, ask yourself this – do you have a documented business plan? That’s a question I ask at the start of my presentations to...

Practice Management / Strategy / Business Growth / 30 November 2018

The financial advice profession is undergoing unprecedented disruption. With so many models competing for clients’ money, current and future advisers need to stay on top of their game to remain relevant and in...

Business Growth / Practice Management / Strategy / 4 October 2018

Many business programs focus on developing a client value proposition. Fair enough. But there’ll be no value to deliver if you first don’t develop an employee value proposition (EVP). How else can a...

Marketing / Business Growth / Client Value Proposition / Practice Management / Strategy / 6 September 2018

What do your clients fundamentally care about?  Is it the ups and downs of the S&P/ASX 200 Index and sector leadership in the sharemarket? No, the truth is that most people want you...

Business Growth / Strategy / Practice Management / Business Processes / 31 July 2018

Culture and values are the backbone – the glue that holds your business together. But what is culture? Why is it important, and how to we build culture and values? Culture can be...

Strategy / Practice Management / Client Value Proposition / Client Segmentation, Service & Pricing / 2 July 2018

I’m not suggesting AUM is about to disappear, but alternative models are certainly becoming more normal. It’s not surprising with the average current client age in Australia about 62 yet with more advisers...

Strategy / Practice Management / Marketing / Client Value Proposition / Business Growth / 16 May 2018

When professional golfers play a round, few consistently beat par. The same applies to professional fund managers, asset managers and stockbrokers. While some number will inevitably beat their benchmarks in a given year, most...

Marketing / Client Value Proposition / 11 April 2018

Last month, I wrote about how doctors prescribe medicine, instead of selling it. In short, I was suggesting that if the advice industry is to become a true profession, there needs to be a...

Strategy / Practice Management / Client Value Proposition / Marketing / 22 February 2018

Australians don’t trust financial advisers. Research shows that public trust in advisers remains low. To date, efforts to solve reputational problems haven’t worked. In a 2015 survey, only 24 per cent of Australians...

Client Value Proposition / Business Growth / 23 January 2018

Are we overcomplicating a simple issue or do we need to completely reinvent our industry? Does your business help clients look through the ‘windscreen’ or in the ‘rear view mirror’? As another new...

Business Intelligence / Strategy / 1 January 2018

Listen to David speak to the key themes shaping the advice industry for 2018 and beyond....

Fintech / Practice Management / Business Intelligence / 20 December 2017

The launch of the Financial Planning Association’s excellent fintech white paper at this year’s FPA Congress brought to the fore the need for advice business owners to understand the role of technology. Working...

Practice Management / Fintech / Business Processes / 8 November 2017

Ask yourself these questions: Do clients see that your entire team knows them and is across their latest thoughts, issues and concerns? Or do clients receive multiple duplicate emails from you? Does clients...

Practice Management / Strategy / Client Value Proposition / Investment Philosophy / 17 October 2017

It’s important not only to have an investment philosophy, but also to be able to rely on it. Success in advising clients should start with the key questions why, what, where, when and...

Client Value Proposition / Client Segmentation, Service & Pricing / 7 September 2017

The financial advice industry is on the cusp of a paradigm shift; a fork in the road.  While a growing number of financial advisers have embraced a different view of the future of...

Practice Management / 1 September 2017

Gain an insight by watching one of David's presentations. ...

Client Value Proposition / Marketing / Client Segmentation, Service & Pricing / 8 August 2017

“If you can’t fault the assumptions, it’s logical to accept the conclusions”. In this article, I will address what I regard as the single biggest value add provided to our clients over...

Client Value Proposition / Client Segmentation, Service & Pricing / 6 July 2017

If you were to imagine your practice 10 years from now, what would it look like? How would your clients’ needs have changed? What role would you play in their lives? Would you...

Client Value Proposition / Marketing / 21 June 2017

Do you see yourself as a financial adviser, an investment adviser or a financial planner? Ultimately, does it matter what you call yourself? Instead, why not frame that question around your clients’ needs...

Practice Management / Business Intelligence / Business Growth / 31 May 2017

Are you a financial adviser or a business person in the business of financial advice? From a core purpose perspective, we are not in the business of financial advice, we are in the business...

Strategy / Business Processes / Business Growth / 12 May 2017

Often, practices focus primarily on their client value proposition, and that’s important. While many advisers focus ‘below the line’ (on investments and products), I’ve proposed repositioning this to ‘above the line’ (people, goals...

Practice Management / Strategy / 20 April 2017

What is the difference between a financial advice practice and a business? And what does it matter? In the recent past, there has been much said about the impact of technology on the...

Client Value Proposition / 22 March 2017

In Australia, the financial planning and wealth management profession is heading towards a seismic shift in form and operation – under pressure from both the government and clients. Recent financial advice scandals have...

Client Value Proposition / 2 March 2017

A revolution is in full swing – a quiet revolution, but a revolution nonetheless. If you believe that, keep reading. If you don’t, head for the exit now. It’s wake-up time. The facts are...

Practice Management / Client Value Proposition / 19 January 2017

David Haintz, AM is principal at Global Adviser Alpha. His column will appear in the February print edition ofProfessional Planner, coming soon. Until then, the following article, including a brief Q&A, provides a taste...